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Earlier we had an option to create customized reports in BPN. This option was sunset and now we are unable to create any new customized reports.
We are receiving the new requests from customers to create customized reports based on document type,...
In case of any PGP encryption or decryption errors, Currently we are seeing zero byte output in case of PGP issues and failing at subsequent translation steps. But errored report is not indicating about issues in the PGP step. This request is to e...
Alert Notification for pre-processing and post processing steps Delay (AS2, Doc extract and processing delays)
ASN notifications for customers. SLAs with customers which require ASNs to be sent within a 29 minute window. Failures in pre-processing steps are not visible in Inflight until doc extract is completed and translation action is processing.
Hi Team, We see so many ERN gets triggered for translation / Protocol failures and customer have difficulty in Identifying / Prioritize transactions that needs Immediate attention. Customer would like to have an option available to configure SMS a...
Alerts Notification capability to customers / Support in PGP Self Service
Currently SCBN is providing self service provision through ConfigHub so that Customer can perform activities on their own with out depending on the IBM Support teams. Recently PGP key were migrated to ConfigHub where customers and support can manm...
Validation Service Report should be sent as ERN to Customer
Similar to ERN report we have today in SCBN, the new validation services used for PEPPOL flow do generate error report on failure after running via open library/Schematron. But, these error reports are not sent as ERN. We don't have option to sele...
CONFIG CENTER -ERN-Need ERN Notification for transaction in Deferred Status if the Schedule not triggered on time.
Currently, we have notifications to the Customer/Partners for the Red and Yellow, Overdue Transactions and Customers also looking for the notification where transactions in Deferred status because Schedule not ran that particular time and transact...
Enhance your automated email on a VAN Failure transmission to us
We sometimes receive emails entitled: "IBM Sterling Information Broker Services (System Notification) - Message Undeliverable".The email tells us something went wrong sending a message from someone to someone. It lacks any useful information to he...
Currently, if there is an error while sending eInvoices, SCBN will send a notification email to the main partner. The partner has to manually update the status of the eInvoice or inform the customer on the status via offline means such as a phone ...
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