IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Future consideration
Workspace Sterling B2B Integration SaaS
Categories Alerting/Notifications Inflight
Created by Guest
Created on Apr 16, 2024

RELATED IDEAS

System level failure Notifications

Purpose of this request: Files entering IBM B2B SaaS solution should create failure notifications if failed. This is working fine when a file is failing in Inflight – Processing step. However, 2 areas are identified when no failure notification is generated. Due to this we are losing track of our files and loss of business.

Here are two areas/instances when no failure notification is generated. Upon contacting IBM support, we got understand IBM B2B SaaS platform do not support generation of alerts if file is failing due to below reasons:

  1. Presently, if any business document or file fails at the process level (due to a rule not being found), it is not tracked in inflight and does not trigger automatic notifications.

  2. There are files failing at the communication level where no notifications or failure alerts are received in inflight.

In addition to above, we need failure notification to be configurable so that Hanon EDI team can configure the emails on their own.

What is your industry? Other
How will this idea be used?

This idea will benefit to Hanon and IBM when Business documents are failing at system level
  • Admin
    Manoj Panda
    Reply
    |     Apr 18, 2024

    Thank you for your request for enhancement that you submitted . We appreciate your feedback and the opportunity to improve our product/service.
    Currently RFE is under review. please don’t hesitate to reach out to us. We are committed to providing the best possible experience for our customers, and we value your feedback.

    Thank you again for your request, and we look forward to continuing to serve you

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.