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Status Functionality already exists
Workspace Sterling B2B Integration SaaS
Categories Alerting/Notifications
Created by Guest
Created on May 25, 2023

RELATED IDEAS

CONFIG CENTER -ERN-Need ERN Notification for transaction in Deferred Status if the Schedule not triggered on time.

Currently, we have notifications to the Customer/Partners for the Red and Yellow, Overdue Transactions and Customers also looking for the notification where transactions in Deferred status because Schedule not ran that particular time and transactions stuck at our end.

What is your industry? Other
How will this idea be used?

It will be used whenever the transactions not processed due to schedule not ran due to some System level issues and it will make aware transactions pending at our end and also alerts and reduces the many Customers impact, as it would help us to take action on time.
  • Admin
    Manoj Panda
    Reply
    |     Sep 20, 2023

    OK, Thank you

  • Admin
    Manoj Panda
    Reply
    |     Jun 26, 2023

    Thank you for your request for enhancement that you submitted. We appreciate your feedback and the opportunity to improve our product/service.


    Currently, RFE is under review. Please add the use cases and support tickets to help us take them forward. Let us know if you want to mention the customer's name.


    please don’t hesitate to reach out to us. We are committed to providing the best possible experience for our customers, and we value your feedback.


    Thank you again for your request, and we look forward to continuing to serve you.

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