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Status Planned for future release
Workspace Sterling B2B Integration SaaS
Categories Alerting/Notifications
Created by Guest
Created on Aug 15, 2023

RELATED IDEAS

Alerts Notification capability to customers / Support in PGP Self Service

Currently SCBN is providing self service provision through ConfigHub so that Customer can perform activities on their own with out depending on the IBM Support teams.

Recently PGP key were migrated to ConfigHub where customers and support can manmage the PGP keys. Current issue is each PGP key have an expiry date but there is no Proactive notification triggered to customer/Support about the keys that were about to expire.

As we move other protocols also into the ConfigHub for self service capability this Proactive Notifcation are very essential.


What is your industry? Retail
How will this idea be used?

As we move all protocols into the ConfigHub for selfservice capability,This Proactive Notifcation are very essential to ensure uninterupted busniess documents exchange between customers and their Trading partners.
  • Admin
    Andre Ricardo De Oliveira Marques
    Reply
    |     Oct 13, 2023

    Thank you for the enhancement request you submitted. We appreciate your feedback and the opportunity to improve our product/service.


    I confirm that we have included this request in our backlog of new features to be implemented in the product.


    Don't hesitate to contact us. We are committed to providing the best possible experience for our customers/users and we value your feedback.

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