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Status Not under consideration
Workspace Sterling B2B Integration SaaS
Categories Alerting/Notifications
Created by Guest
Created on Mar 24, 2024

RELATED IDEAS

Custom Email Body option under Email Notification (ERN) in Config Center Tool in Reporting section

In existing Config Center Email Notification will configured to report the Customers/Partners on data failure's, communications failure's and according to Probable failure type in ERN level default template is there and that will fetch as body and report the respective's by attaching the tranaction details and error report.


Proposing the Custom body option to report specific transaction failure's irrespective of the Probable failure type and it would describe the purpose of notification and it will be customized according to the Notification we are sending.


Currently for Email Sender we have that option like default and if not customer from address.


Similar way, if we have option for body that would be appreciated and it means the purpose of sending the Notification irrespective of the using the default template which aligns with the probable failure type.





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How will this idea be used?

In existing Config Center Email Notification will configured to report the Customers/Partners on data failure's, communications failure's and according to Probable failure type in ERN level default template is there and that will fetch as body and report the respective's by attaching the tranaction details and error report.


Proposing the Custom body option to report specific transaction failure's irrespective of the Probable failure type and it would describe the purpose of notification and it will be customized according to the Notification we are sending.


Currently for Email Sender we have that option like default and if not customer from address.


Similar way, if we have option for body that would be appreciated and it means the purpose of sending the Notification irrespective of the using the default template which aligns with the probable failure type.

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