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Alerting/Notifications

Showing 23

Option to include Associated Data file in the Enhanced Reporting Notification (ERN) Emails

We are currently sending metadata and translation error report only in ERN emails. Customer wants us to include input data file that caused failures as one of the file attachments in ERN emails. This will help their support team to look at the inp...
about 2 hours ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Submitted

Add Extrainfo 1, 2 and 3 in ERN Red Light and Yellow Light Notifications.

Add Extrainfo 1, 2 and 3 in ERN Red Light and Yellow Light Notifications. Please include this detail in both Body of the email and the Attachment.
about 2 months ago in Sterling B2B Integration SaaS / Alerting/Notifications 2 Needs more information

System level failure Notifications

Purpose of this request: Files entering IBM B2B SaaS solution should create failure notifications if failed. This is working fine when a file is failing in Inflight – Processing step. However, 2 areas are identified when no failure notification is...
3 months ago in Sterling B2B Integration SaaS / Alerting/Notifications / Inflight 1 Under review

Custom Email Body option under Email Notification (ERN) in Config Center Tool in Reporting section

In existing Config Center Email Notification will configured to report the Customers/Partners on data failure's, communications failure's and according to Probable failure type in ERN level default template is there and that will fetch as body and...
4 months ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Not under consideration

Enhance PGP failure report on Inflight

In case of any PGP encryption or decryption errors, Currently, we are seeing zero byte output in case of PGP issues and failing at subsequent translation steps. But errored report is not indicating about issues in the PGP step. This request is to ...
10 months ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Future consideration

Inflight ERN notfication through SMS

Hi Team, We see so many ERN gets triggered for translation / Protocol failures and customer have difficulty in Identifying / Prioritize transactions that needs Immediate attention. Customer would like to have an option available to configure SMS a...
10 months ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Planned for future release

Alerts Notification capability to customers / Support in PGP Self Service

Currently SCBN is providing self service provision through ConfigHub so that Customer can perform activities on their own with out depending on the IBM Support teams. Recently PGP key were migrated to ConfigHub where customers and support can manm...
11 months ago in Sterling B2B Integration SaaS / Alerting/Notifications 1 Planned for future release

CONFIG CENTER -ERN-Need ERN Notification for transaction in Deferred Status if the Schedule not triggered on time.

Currently, we have notifications to the Customer/Partners for the Red and Yellow, Overdue Transactions and Customers also looking for the notification where transactions in Deferred status because Schedule not ran that particular time and transact...
about 1 year ago in Sterling B2B Integration SaaS / Alerting/Notifications 2 Functionality already exists

Customized automated report functionality

Earlier we had an option to create customized reports in BPN. This option was sunset and now we are unable to create any new customized reports. We are receiving the new requests from customers to create customized reports based on document type,...
over 1 year ago in Sterling B2B Integration SaaS / Alerting/Notifications 2 Planned for future release

Alert Notification for pre-processing and post processing steps Delay (AS2, Doc extract and processing delays)

ASN notifications for customers. SLAs with customers which require ASNs to be sent within a 29 minute window. Failures in pre-processing steps are not visible in Inflight until doc extract is completed and translation action is processing.
almost 2 years ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Future consideration