Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Future consideration
Created by Guest
Created on Aug 31, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit OH-I-75 Capability to integrate SaaS logging mechanism with 3rd Party applications e.g Splunk.

SaaS log integration with 3rd Party applications e.g Splunk Merged

IBM SaaS has an out-of-the-box capability for monitoring and alerting. This information is surfaced in the form of Gray logs within the platform however there is no option available to integrate & exchange this information with other third-party applications like Splunk. Organisations like John Lewis & Waitrose invested significantly in developing an end-to-end monitoring capability. Splunk provides an end to end visibility of information (functional and non-functional) flow across the organisation. This provides a bird's eye view for the business & operations team to investigate any issues and identify dependencies effectively. The lack of logging integration will break the flow of information and force the operations team to look at various platforms to access the logs and investigate the issue. John Lewis currently have metadata written into the Sterling application/agent/integration log files - which are then sent to Splunk index via splunk forwarders. IBM OMoC platform does not provide the ability to extract the application/agent/integration logs on a real time/scheduled basis, which is required to keep our existing monitoring/alerting and operation reporting dashboards running. This enhancement request is for the platform to provide this capability to extract the out-of-box logs that are generated. We are not looking for end-end integration with our Splunk tool, just the ability to extract the logs.