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In the current UI, we had to make a few customizations to remove buttons that should not have been available based on the status. In the new UI, we would like the OMS to better understand statuses and remove/disable the buttons that should not available depending on the status.
What is your industry? | Retail |
How will this idea be used?
We will use this functionality to provide a smoother and more intuitive UI for the customer service teams. |
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Hi Jake,
This is embedded in the new Call Center design and under development on different screens and flows.
I apologize for the delay. I just recently realized that all responses to me were going to my junk mail. I've attached a few screenshots.
Hi Jake,
Can you share a few examples or screenshots of the unwanted buttons? Thanks.
Hi Jake,
Please provide screenshots of where you need to remove unwanted buttons. Thanks.