IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Remove unwanted buttons for certain statuses

In the current UI, we had to make a few customizations to remove buttons that should not have been available based on the status. In the new UI, we would like the OMS to better understand statuses and remove/disable the buttons that should not available depending on the status.

  • Guest
  • May 27 2022
  • Under review
What is your industry? Retail
How will this idea be used?

We will use this functionality to provide a smoother and more intuitive UI for the customer service teams.

  • Guest commented
    24 Jun 07:47pm

    I apologize for the delay. I just recently realized that all responses to me were going to my junk mail. I've attached a few screenshots.

  • Admin
    Jason Cheng commented
    8 Jun 01:31pm

    Hi Jake,

    Can you share a few examples or screenshots of the unwanted buttons? Thanks.

  • Admin
    Jason Cheng commented
    30 May 07:53pm

    Hi Jake,

    Please provide screenshots of where you need to remove unwanted buttons. Thanks.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.