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Call Center should be able to disable buttons based on Skus
In our case we have electronic gift cards that cannot be reshipped, but the OMS UI still shows the "reship button" we would like Call Center to be able to use that sku as logic to disable a certain button.
What is your industry?
How will this idea be used?
We will use this logic to remove or disable buttons in cases they should not be used. This will be especially helpful in reshipment cases.
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