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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...

All ideas

Showing 752

A Workqueue report which goes beyond what the current data source ‘Live Workqueue History’ provides

With IBM Consultant Nick Green, we’ve been developing custom management reports in Analytics – one report we haven’t been able to do however is a Workqueue report which goes beyond what the current data source ‘Live Workqueue History’ provides. Cu...
about 2 years ago in MRO Inventory Optimization 0 Future consideration

Skipping Payment Confirmation Page

In our the old UI we had to a customization that removed a lot of buttons from the add payment screen. In our case the orders were always $0, but we still had to confirm the payment method. We would like to be able to remove that screen altogether...
about 2 years ago in OMS - Call Center 1 Future consideration

NFS directory restrictions requires world execute permission

Root squash enabled NFS directories cause an issue with C:D requiring world execute permission on every directory in the path when using the upload/download directory parameters. We want to be able to use upload/download restrictions without havin...
about 2 years ago in Sterling Connect:Direct / Security 1 Future consideration

Same Billing and Shipping address button

In the old UI when we created a manual order in the OMS we had to enter both the shipping and billing addresses even though they were the same. In the new UI we would like a button that allowed us to tell the OMS that the addresses are the same an...
about 2 years ago in OMS - Call Center 1 Future consideration

Be able to add tracking number when creating return

In the old UI we created an enhancement that allowed users to add tracking numbers in the Call Center UI when creating a return. In the new UI we would like for this to be an OOTB option
about 2 years ago in OMS - Call Center 1 Future consideration

Ability to add custom HTTP headers for PEM application

Due to security concerns, security team likes to have custom HTTP headers in all HTTP traffic. Request you to please add a new feature is to be able to configure HTTP header for PEM application. This is required to get CA signed certificates from ...
about 2 years ago in Sterling Partner Engagement Manager / Security 1 Future consideration

Be able to link orders and show in the UI

In the new UI we would like to be able to manually create an order and then link it to the original order so that is shows in the Order Summary screen as linked orders.
about 2 years ago in OMS - Call Center 1 Future consideration

Capacity support for carrier services

- Ability to define capacity restrictions at carrier service level along with time slot offerings- Capacity restriction example: 10 orders/lines/units on specified days for "Next Day Delivery" at "Store A" and 15 orders/lines/units on specified da...
about 2 years ago in OMS - Intelligent Promising 0 Future consideration

BOPIS/ Click and Collect Emails and Alerts

Most projects typically have requirement for following: Ready for Pickup/Collection E-Mail, Pickup/Collection Reminder E-Mail, Not Picked-Up/Collected E-Mail (upon being cancelled from ready for pickup status), Picked-Up/Collected E-Mail Be good t...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration

Support for "Refund Now" in CC to allow Customer services to refund a return before receipt occurs due to delays in warehouse processing

Very useful to assist call center agents when customer appeasement or servce is paramount but the returns process is slow/cumbersome - Should be enabled only if not already refunded (invoiced)
about 2 years ago in OMS - Call Center 0 Future consideration