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Status Future consideration
Workspace Sterling B2B Integrator
Categories Other
Created by Guest
Created on Aug 4, 2023

RELATED IDEAS

Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs

During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error" state to be restarted based on BP IDs. It allows BP IDs to be restarted only within a time range.

We need a solution for this situation where we can restart the failed BP IDs during system issues based on BP IDs.

Already raised case: TS013798782 and Engineer suggested that we create an enhancement request since nothing like this currently exists.

What is your industry? Retail
How will this idea be used?

We will be using this in our everyday operations during system issues to perform clean-up of processes that have failed due to issues that we encounter.
  • Admin
    Mark Allen
    Reply
    |     Mar 20, 2024

    Thank you for your patience. We have reviewed the idea and agree this is a useful enhancement to address a pain point with restarting BPs. We would consider adding the ability to restart based on BP IDs and status in addition to time frame.


    Your request may not be delivered within the release currently under development, but the theme aligns with our current roadmap and, as such, is being tagged for future consideration. IBM may consider and evaluate any community feedback for your request through activities such as voting and we may reach out to you about this request to discuss additional details with you in the future.

    We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.

    If you have any additional feedback or thoughts, or if there is anything else I can do, please do not hesitate to reply to this message to continue the conversation.

    Please note: IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion.

  • Guest
    Reply
    |     Aug 28, 2023

    Do we have any updates on this?

  • Admin
    Mark Allen
    Reply
    |     Aug 10, 2023

    Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.


    We are currently reviewing this request and will update this idea when we have completed our review.

    2 replies

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