IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 178 of 2967

BUG : Sterling call center is not loading change Payment method screen from order summary screen

Sterling call center is not loading change Payment method screen from order summary screen PMR# : TS005936810
over 4 years ago in Call Center 0 Not under consideration

Batch assignment of transactions (esp returns) for agent ownership, review

The idea is three part: 1) Provide UI to allow for manual bulk assignment of tasks to individual customer care agents for work-down. 2) Allow for direct assignment/ownership of transactions/shipments to a given customer care agent, regardless of t...
over 4 years ago in Call Center 2 Future consideration

Enhance the Excel adapter design to accommodate\control Excel worksheet cell properties for data added by the Excel adapter.

We would like to create $ input amounts as a 'CURRENCY' field. Since the adapter only handles output as General TEXT format we are confined to this format and no other.
over 4 years ago in Sterling Transformation Extender / WTX Maps & Type Trees 4 Not under consideration

Implement old IBM computers in every school in Africa

Micro-Recyc-Coopération is a social economy and international cooperation organization active since 2003 based in Montreal (Quebec-Canada). The mandate of our activity is to computerize educational establishments in the South and to raise public a...
almost 5 years ago in Inventory Visibility 0 Not under consideration

Managing IV connections

Safestart properties file is used internally by the product to connect to IV. Since it is not exposed to outside world, there is no way to read the values from custom code. If there is a way to read this properties file from the custom code, it wo...
almost 5 years ago in Inventory Visibility 0 Not under consideration

Call Center Return Creation Screen

When creating returns off large Orders, there are some screens where line selection is tedious because user has to scroll up and down to pick matching lines. This was explained to IBM's Design UX team during a design workshop/walkthrough. It is a ...
about 5 years ago in Call Center 0 Future consideration

ITX should be system aware with regard to the 'Native' Data language (i.e. code page) for non-Unicode applications, not hard coded to ISO-8859-1 on Windows machines.

See Case numberTS004330611 in ITX support.
about 5 years ago in Sterling Transformation Extender / WTX Maps & Type Trees 0 Not under consideration

Output data control

Add data control for JALE adapted, and more.
about 5 years ago in Sterling Transformation Extender / WTX Maps & Type Trees 1 Functionality already exists

Bundle Parent doesnt reflect consolidated status of child items

When we add a bundle parent line with multiple components(Child items) , the parent item remains in "Created" status even when the child items move thru the fulfillment flow (Scheduled,Released,etc.,) and reach shipped/invoiced status. Only then t...
about 5 years ago in Call Center 0 Future consideration

Enhancement request to create EVAL() function to calculate final value from excel formula

My input is Excel (excel adapter). Excel cell is having mathematical functions (ex: =100+200-50). While execution data is reading as 100+200-50. But my requirement is to map the final value i.e 250.
over 5 years ago in Sterling Transformation Extender / WTX Maps & Type Trees 1 Not under consideration

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