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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 82 of 2952

Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
8 days ago in Call Center 0 Submitted

AS2 Partner profile userid and password length

Currently B2Bi only supports 56 character long password in trading partner AS2 profile for basic authentication. However, some of the customers using SAP BTP providing 80 character userID and password for AS2 configuration and B2Bi is not able to ...
about 2 months ago in Sterling B2B Integrator / Onboarding 1 Submitted

AS2 support for CEM message format

As Sectigo and other Certificate Authority (CA) providers increasingly implement frequent certificate upgrades to strengthen security, the need for automated certificate management solutions becomes more critical. A proven approach, already adopte...
28 days ago in Sterling B2B Integrator / Onboarding 0 Submitted

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
8 months ago in Call Center 0 Submitted

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
2 months ago in Call Center 1 Submitted

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
about 1 year ago in Call Center 0 Future consideration

Return Order for component level not allowing in Call Center but it is allowing in Order Hub

Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
6 months ago in Call Center 0 Under review

Native PGP certificate expiry notification

Native PGP feature in latest Sterling 6.1xx do not have any email notifications for the pgp expired certificates based on pgp keystores. Using this new PGP feature,we are trying to completely depend on B2Bi for same and the certificate expiration ...
over 4 years ago in Sterling B2B Integrator / Onboarding 0 Future consideration

Customization of Next Gen Call Center Home Page - Adding new tile/new link/extra buttons in Home Screen Next Gen Call Center

Next Gen Call Center does not provide a way to customize the home screen by adding a new tile for Product Search or Transfer Order Search etc. Also there is no option to add additional links or buttons - 'create wishlist', 'create appeasement orde...
about 1 year ago in Call Center 0

Reject clearly the SSH key when unencrypted

When checking-in a new SSH user identity key, if the key is not encrypted, then SBI accepts it anyway but the key is unusable (check-out failure). If SBI requires the key to be encrypted then it should mention it clearly and it should not allow th...
almost 2 years ago in Sterling B2B Integrator / Onboarding 1 Future consideration