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Status Not under consideration
Created by Guest
Created on Apr 17, 2023

To determine whether to charge taxes or other additional fees based on a specific payment method, certain configuration settings must be put in place.

In certain use cases, such as when dealing with two payment tenders - Gift Card and Credit Card, it may be necessary to configure the payment settings to ensure that taxes or other additional fees are only charged using the Credit Card option. For example, it may be preferred to exclude taxes or additional fees when using the Gift Card option. To facilitate this, configuration settings should be present at the payment level to determine whether a specific payment tender can be used to charge taxes or other fees.

What is your industry? Consumer Products
How will this idea be used?

By utilizing this feature, we can quickly identify the payment tender that qualifies for specific charges.

  • Admin
    May 23, 2023

    Hi Akash,

    Thanks for logging this idea with us! While this is an interesting use case, it is also unique.

    As you know, Sterling Order Management caters to a wide range of use cases, industries and business practices. The strength of our platform is the customization hooks that we allow in all layers of the software helping customers create an order management solution unique to them.

    My goal as the Product Manager for Sterling Order Management is to identify use cases that can be generalized and used across multiple implementations. These include cross industry and cross georgraphy implementations. The idea that you mentioned is quite unique in payment terms and tender types. I feel that the applicability of the feature is narrow. Payment terms and tax implications can get very specific to geos and business types.

    For these reasons, I am suggesting the use of our customization framework to use the recalculateLineTaxUE, recalculateHeaderTaxUE and orderRepricingUE to acheive the use case of conditionally adding/removing taxes or fees on order. I'm not able to consider this as a product feature candidate at this moment.

    Thanks again for the idea and I look forward to reading more such ideas from you.


    Shishir Saha

    Sr Product Manager

    Sterling Order Management