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Status Not under consideration
Created by Guest
Created on Jun 5, 2023

Enhance the product to charge/settlement based on the authorized amount and authorization id mapping

The following is the issue scenario

Line 1 – Authorized (individual auth id) along with shipping charge (Authorized -individual auth id). Shipped and invoiced

Line 2 – Authorized with auth id.

As part of the settlement, a single charge record is opened for Line 1 total amount of 49.98(34.43 + 15.15) with the auth id of line 2.

Expected result:

2 charge record against 34.43 and 15.15 with their respective auth id should be created for settlement.

What is your industry? Retail
How will this idea be used?

The enhancement will be useful across order fulfillment solutions.

  • Admin
    Bharat Khade
    Aug 4, 2023

    Hi Armel,

    Support case TS013137973 has not determined that this is an enhancement case. Support has provided a suggession for your requirement.

    As at a time there will be single authorization available for an order, same auth id will be reflecting in the CHARGE records for all the order lines.

    Rest, please deal with a L2 support team by sharing the charge data that you have in your scenario and analyze it further.