IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Not under consideration
Workspace OMS - Order Management (OnPrem & OMoC)
Created by Guest
Created on Feb 1, 2019

RELATED IDEAS

Gift card auto cash out is currently not supported by OMS even though its the law in certain states

Several states in united states have a law for gift cards tender i.e. after gift card tender if remaining balance on the card is below threshold, it must be given as cash to customer in same transaction. Threshold varies by state, some states have it as $3, some $5. 

Example: 

Transaction balance is $10

Credit card tender $1 (partial tender)

Gfit card tender - requested for $9 but it was approved for $12 because after $9 remaining balance goes below threshold of $5, so entire balance left on gift card is approved by payment gateway. 

$9 is applied to transaction at point of sale and $3 is issued as cash to customer.

 

In this scenario when OMS creates invoice, no where it shows $1 credit card tender. all tender lines described above are not recorded in invoice, it makes transaction out of balance.

What is your industry? Retail
How will this idea be used?

Its needed for compliance with state law's
  • Guest
    Reply
    |     Sep 18, 2020

    Issue was closely discussed with Support-L3. This is currently under consideration.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.