IBM Sterling Ideas
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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you, 1. Post an idea 2. Upvote ideas that matter most to you 3. Get feedback from the IBM team to refine your idea
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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
Currently there is no availability to link the payment tender to the list of modifications that triggered that refund/charge. Client requires the ability to identify this association especially for say items paid using interest free credits and require notifications to the credit provider to provide the items that have been cancelled/price modified etc especially where an order was paid using mixed tender.
Similar to an invoice; there should be an ability to create a provisional invoice that links it to the payment tenders determined to trigger the refund to the customer. This is only currently available for order invoices and not available for modifications. It need not be an invoice of some sort - essentially what is required is mapping of the modification and associated charge transactions.
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