IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
6 days ago in OMS - Call Center 0 Submitted

Handling new zipcodes in OMS

Handling new zipcodes in OMS. Currently OMS does not have any logic to allocate/identify orders from a Zipcode which is not available on the DB. Copuntries update the list of postal codes every year and more zip codes will be added year on year. C...
6 days ago in OMS - Order Management (OnPrem & OMoC) 0 Submitted

WEBHOOK IMPLEMENTATION

RS Components/Electro Components trading partner PostNord (SenderID 0000550273) have informed us of a change they are making to the way they provide parcel tracking data. They have provided the note below, as well as the attached documentation. In...
6 days ago in Sterling B2B Integration SaaS / Communication Protocols 0 Submitted

Request to Implement FLAG-Based ERN Alerts

ERN configurations rely heavily on Sender, Receiver, and Doctype information to trigger alerts to the users. This system works well if the sender/receiver/doctype is resolved by the time failure happens. However, if a failure occurs before the met...
4 months ago in Sterling B2B Integration SaaS / Alerting/Notifications 1 Not under consideration

Add "SourceReferenceNumber" field in Inflight for document search and reporting purposes

Customer wants IBM to add "SourceReferenceNumber" field in InFlight portal for searching their SAP inbound/outbound documents and also make it available in reports (Inbound/outbound & summary reports). Typically we update "IDOC Number" from tr...
5 months ago in Sterling B2B Integration SaaS / Mapping & Translation 3

Improve SPESample program to be able to debug memory leak issues as well as other performance issues

So there's two issues I know of with using SPE Samples to debug memory leak issues. SPE Samples runs on a single thread so by itself doesn't stress the system enough to cause any load or performance type issue. This can somewhat be solved by spinn...
7 days ago in Sterling Transformation Extender Advanced 0 Submitted

Ability to HOLD data at IBM during customer's maintenance window and RELEASE it after maintenance (SAP ALE Connections)

Couple of protocols like CD allows IBM to HOLD inbound data during customer's maintenance/outage window and release it when their system is back to normal. We don't have similar "HOLD" mechanism with other protocols like SAP ALE adapter. For Proto...
5 months ago in Sterling B2B Integration SaaS / Communication Protocols 1 Planned for future release

Azure Blob Storage Service Principal

Request that IBM update the object store client adapter to support authentication via Microsoft Entra id service principal. Unlike the current configuration option which supports secret key or account key, the enhancement would support configuring...
about 1 month ago in Sterling B2B Integrator / Technology Stack Support (OS, DB, Protocols) 1 Planned for future release

Provision of adding of extra annotation to Statefulset/Pods using Helm charts Values file

While setting up IBM Sterling Integrator (or SEAS/SSP) in containerized way currently there is no Standard way of adding Extra Annotations to Statefulset/Pods in IBM Sterling Integrator helm charts using Values file Right now to add any extra anno...
20 days ago in Sterling B2B Integrator / Administration & Configuration 0 Submitted

Enable New ProcessingFlags 4/5/6 to support complex implementations

We are currently supporting ProcessingFlags 1/2/3 only in GIODE. These processing flags are preserved and passed to down stream flows (from parent to child processes). They are available in rule conditions as well to decide data routing. We would ...
5 months ago in Sterling B2B Integration SaaS / Mapping & Translation 1 Planned for future release

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