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Status Not under consideration
Workspace Sterling B2B Integration SaaS
Categories Alerting/Notifications
Created by Guest
Created on Aug 26, 2024

RELATED IDEAS

Request to Implement FLAG-Based ERN Alerts

ERN configurations rely heavily on Sender, Receiver, and Doctype information to trigger alerts to the users. This system works well if the sender/receiver/doctype is resolved by the time failure happens. However, if a failure occurs before the metadata (Sender, Receiver, Doctype) is resolved, those failed documents were not alerted to the intended users.

To address this issue, we propose enabling FLAG-based ERN configuration. This approach would allow ALL failed documents to be alerted to the target user group. The FLAG will be assigned through the BPN ST routing rules by the implementer. This enhancement is somewhat related to (https://ideas.ibm.com/ideas/SCBNCORE-I-809) where we requested flag-based data filters, but in this case, we are asking ERNs to trigger based on same flag concept

  • Admin
    JESSICA WATSON
    Reply
    |     Oct 28, 2024

    Thank you for your request. After careful consideration, we will not be able to move forward with it at this time.

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