IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 2622

Multiple Carrier Service Support in "Calculate Preorder Shipment Assignments"

Ability to return multiple carrier services in response based on fulfilling node together with common carrier services at cart level- E.g. Cart with 2 lines Line 1 - Node (DC1) - Returns "Standard Delivery", "Next Day Delivery", "Saturday Delivery...
over 2 years ago in OMS - Intelligent Promising 0 Planned for future release

BOPIS/ Click and Collect Emails and Alerts

Most projects typically have requirement for following: Ready for Pickup/Collection E-Mail, Pickup/Collection Reminder E-Mail, Not Picked-Up/Collected E-Mail (upon being cancelled from ready for pickup status), Picked-Up/Collected E-Mail Be good t...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 4 Future consideration

Support for "Refund Now" in CC to allow Customer services to refund a return before receipt occurs due to delays in warehouse processing

Very useful to assist call center agents when customer appeasement or servce is paramount but the returns process is slow/cumbersome - Should be enabled only if not already refunded (invoiced)
over 2 years ago in OMS - Call Center 0 Future consideration

Store UI:Date field search for receiving panel.

In receiving search panel of Store UI, there is no option of searching based on Date. However, search based on date range is present once we go to list page. Can we get the date range field search in the first screen where we start receiving. Plea...
over 2 years ago in Store Engagement 2 Not under consideration

Timezone conversion/formatting for time-related variables

We are testing Control Center for monitoring and managing C:D server, and one of the inconvenience we encountered was the lack of formatting options for time-related variables (event elements). To elablorate, we tried to set up rules and actions t...
about 1 year ago in Sterling Control Center Monitor / Reporting 5 Planned for future release

Inflight API to fetch the count of Documents status from Inflight(Red,Yellow,Red Reviewed,Yellow Reviewed

Need Inflight API's to fetch the count of Documents status from Inflight(Red,Yellow,Red Reviewed,Yellow Reviewed) This will help getting the instant details for the customers /Support to know about the Document status with out having to login to t...
about 1 year ago in Sterling B2B Integration SaaS / Inflight 1 Future consideration

Alerts Notification capability to customers / Support in PGP Self Service

Currently SCBN is providing self service provision through ConfigHub so that Customer can perform activities on their own with out depending on the IBM Support teams. Recently PGP key were migrated to ConfigHub where customers and support can manm...
about 1 year ago in Sterling B2B Integration SaaS / Alerting/Notifications 1 Planned for future release

InFlight API' - TP Summary

We have Reports available in inflight which Customer can run and download them from inflight (TP Summary /Inbound Activity Report /outbound Activity reports) Customer is asking for API so that they can fetch the Reports through API,Please do the n...
about 1 year ago in Sterling B2B Integration SaaS / Other 1 Planned for future release

Resend Customer Emails via the OMS

In the new UI we would like the option of a button that can be connected to an external email provider. When the user clicks that button we would like for them to be able to choose an email to resend to the customer.
over 2 years ago in OMS - Call Center 4 Future consideration

Enable tasks in MRO IO that use to be performed by BEN-BOT

Enabling the tasks to be performed within the product would assist in training as knowledge of other tools would not be required. Also the expressions required to query/run tasks can be managed by the tool.Such tasks include: list of users current...
over 2 years ago in MRO Inventory Optimization 1 Planned for future release

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