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Status Future consideration
Categories Inflight
Created by Guest
Created on Aug 15, 2023

Inflight API to fetch the count of Documents status from Inflight(Red,Yellow,Red Reviewed,Yellow Reviewed

Need Inflight API's to fetch the count of Documents status from Inflight(Red,Yellow,Red Reviewed,Yellow Reviewed)

This will help getting the instant details for the customers /Support to know about the Document status with out having to login to the Inflight.


Currently Support Teams does lot of Manual work by monitoring inflight(185 customers) ,to check if any errors present or not for all the Proactive and ERN customers


Having the this API would save lot of support effort


Regards

Ravi varma Indukuri

What is your industry? Retail
How will this idea be used?

Currently Support Teams does lot of Manual work by monitoring inflight(185 customers) ,to check if any errors present or not for all the Proactive and ERN customers

Having the this API would save lot of support effort .

  • Admin
    JESSICA WATSON
    Reply
    |
    Sep 15, 2023

    We will keep this idea for future consideration, however, in the interim you should be able to pull information about the status, just not based on the colors, which should bring you the same result.