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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 799

Inventory identified as damaged should be moved to Quarantine during Putaway

During putaway process, if any inventory has been identified as damaged, right now SIM is leaving that inventory at DOCK-LOCATION with RECHOLD inventory status. It is cumbersome process to manually process all such inventory to move the quarantine...
about 4 years ago in Store Engagement 1 Future consideration

Attributes in Device definition should be available in getDeviceList API input and output

Through API manageDevice, we can define the attribute values against any printer that we are configuring. But there is no capability to fetch the details of these attributes using getDeviceList. Thus, those attributes can not be used in implementa...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Bundle Parent doesnt reflect consolidated status of child items

When we add a bundle parent line with multiple components(Child items) , the parent item remains in "Created" status even when the child items move thru the fulfillment flow (Scheduled,Released,etc.,) and reach shipped/invoiced status. Only then t...
over 4 years ago in OMS - Call Center 0 Future consideration

OMS application put message into topics instead of queue

The IBM Sterling Application in cloud posts message to IBM MQ queue, instead of sending a message to a queue we like it to be sent to topic.
over 4 years ago in Self Service Tool 0 Future consideration

Converting a Global Mailbox back to Traditional Mailbox

It would be nice to add a capability to convert a GM to a TM if there is ever a need to revert a customer back to the Traditional Mailbox.
over 4 years ago in Sterling File Gateway / Onboarding 0 Future consideration

Unable to add charge per line once order is invoiced.

Requirement is to create informational charge for line after order is invoiced. Following below steps followed. Once order is invoiced. call change order to add informational change i.e. ChangePerLine and ChargePerUnit. ChargePerUnit is getting up...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Better integration between manageOrganizationHierarchy and Calendars

The API for managing organizations allows the caller to specify the receiving, shipping and business calendars, but only by specifying the calendar key. The key is typically a system generated value which is unique to the environment and therefore...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Buyer Remorse Hold getting resolved while adding new line to an existing Order

After the order is created and imported into the OMS, buyer remorse hold will get applied to the order for about 0 to 30 mins depending on the business requirement to enable any order modifications at this particular time interval, stopping from r...
over 4 years ago in OMS - Call Center 0 Future consideration

Control logging of SSP CM monitoring messages

Messages are written to the auditlog.xml file (ACPT037I, ACPT040I and ACPT038I), as well as the sspengine.log file for the same activity. It is possible to reduce the frequency of these messages, but only to once every 10 minutes. It would be grea...
over 4 years ago in Sterling Secure Proxy / Usability 1 Future consideration

IBM CoC Extract - Configure extract at different timing

IBM CoC Extract feature is used to extract data from below tables: a) DATAEXTR_INVITM b) DATAEXTR_RESERVS Would like to schedule extract for DATAEXTR_RESERVS table at 1 PM UTC and DATAEXTR_INVITM table extract at 8 PM UTC. As per IBM Support Team,...
over 4 years ago in Self Service Tool 0 Future consideration