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Status Future consideration
Workspace Call Center
Created by Guest
Created on May 18, 2018

Product Lines with Special services associated

in Call center we don't see any way to Add special service to a product which is already associated with a special service. For web (commerce) orders , we were able to create order with product 
and special services(createOrder API). Special service charges are added in order total. 
But when we open order in call center, its not displaying special 
service charges in any category and also no option to remove special 
service

What is your industry? Retail
How will this idea be used?

Cleint want to use personalization as a special service.  Item will be associated with a special service "Personalization". Call center should support for adding special service and modify/view special service for web order 

  • ADMIN RESPONSE
    Dec 14, 2020

    Thank you for your valuable inputs for the Call Center Application. We are reviewing your request and will prioritize it along with the future requirements in our backlog.