IBM Sterling Ideas
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Post your ideas
IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you, 1. Post an idea 2. Upvote ideas that matter most to you 3. Get feedback from the IBM team to refine your idea
Help IBM prioritize your ideas and requests
The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
Receive notifications on the decision
Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
When promising, some customers don't want to go beyond a general "next day" parcel concept. While it's possible to add carriers and use those in promising, our customers don't need that level of accuracy. Rather, they look at something like UPS's zone depth to say "next day," "two day" and "longer than two day". We permit them, via EDI input flags, to set parcel zone depth. And, while we've replicated our legacy OMS rules in Stering OMS rules, it's complex to maintain. In addition, the place to hold the data already exists in the YCS_CARRIER_ZONE table. There's simply no connection between them without creating custom code via a user exit.
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How will this idea be used?
It will be used to replace thousands of custom sourcing rules and to adhere to a more standard way of dealing with carrier service levels.
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