IBM Sterling


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Showing 793

Buyer Remorse Hold getting resolved while adding new line to an existing Order

After the order is created and imported into the OMS, buyer remorse hold will get applied to the order for about 0 to 30 mins depending on the business requirement to enable any order modifications at this particular time interval, stopping from r...
over 4 years ago in OMS - Call Center 0 Future consideration

Control logging of SSP CM monitoring messages

Messages are written to the auditlog.xml file (ACPT037I, ACPT040I and ACPT038I), as well as the sspengine.log file for the same activity. It is possible to reduce the frequency of these messages, but only to once every 10 minutes. It would be grea...
over 4 years ago in Sterling Secure Proxy / Usability 1 Future consideration

IBM CoC Extract - Configure extract at different timing

IBM CoC Extract feature is used to extract data from below tables: a) DATAEXTR_INVITM b) DATAEXTR_RESERVS Would like to schedule extract for DATAEXTR_RESERVS table at 1 PM UTC and DATAEXTR_INVITM table extract at 8 PM UTC. As per IBM Support Team,...
over 4 years ago in Self Service Tool 0 Future consideration

Ability to override the Node Transfer Schedule Data and use the external Transit days by enhancing the GetDeliveryLeadtimeUE

In ScheduleOrder API/Transaction we use GetDeliveryLeadtimeUE to pass the transit days. This Transit days are taken into availability date calculation only when Node Transfer schedule is not setup in the system. If the Node Transfer Schedule data ...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

CSR must be able to process refunds against the shipped quantity

When CSR does a refund for an overage product (Meat/Deli), IBM matches Refund quantity with ORDERED qty, NOT with SHIPPED quantity. This causes discrepancy during settlement, and needs to be manually adjusted
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Node Configuration Attributes to specify Inventory Restrictions that impact available inventory for consumption

Note setup 1) Supported delivery methods, SLAs by delivery methods, calendars and capacities for nodes. 2) There should be a way to specify conditional values for node parameters. A few example use cases 1) For a Node, Delivery Method, SKU --> ...
over 4 years ago in Inventory Visibility 0 Future consideration

Allow users to query indexes of a table in DB query client

On DB query client, users cannot inquiry the indexes with associated columns of a table. Currently on DB query client does not allow user to access the two tables. They are SYSCAT and SYSIBM. As a OMoC user that supports applications, users need t...
over 4 years ago in Self Service Tool 1 Future consideration

Secure Connections - Key/Certificate Management

Currently with Control Center a keystore and a truststore have to be setup in order to allow secure connections. Once both have been setup, the configCC.bat or configCC.sh has to be run in order to tell the Control Center application the path loca...
over 4 years ago in Sterling Control Center Monitor / Administration & Configuration 1 Future consideration

Provide expected collection details via invoice APIs and OMS data prior to collection going through.

When an invoice fails to be collected due to payment method no longer being valid, invoice is in status 00, and there are multiple payment methods on the order there isn't any way to tell what amount is expected to be collected per payment method ...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Request Control Center to support Korean file name displayed correctly.

Korean file name transfer between ConnectDirect works well. And Korean file names are displayed correctly in the Connect:Direct log. However, Korean file names are not displayed correctly in the Control Center. Please refer to Case TS002022528 ...
over 4 years ago in Sterling Control Center Monitor / Other 0 Future consideration

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