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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Exclude set periods from the Movement and Forecast Usage calculation due to strike or curtailment

Asset Intensive companies tend to have unionized labor forces that can go "on strike" for a number of months at a time. The usage during these strike periods tends to be considerably curtailed or non-existent. The impact of a 4-6 months-long strik...
about 1 year ago in MRO Inventory Optimization 1 Future consideration

Enhance PGP failure report on Inflight

In case of any PGP encryption or decryption errors, Currently, we are seeing zero byte output in case of PGP issues and failing at subsequent translation steps. But errored report is not indicating about issues in the PGP step. This request is to ...
about 1 year ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Future consideration

Enable feature to export only selected entries from the Inflight search results

Currently, Inflight export option exports all search results and there is no option to export only selected entries from search results. Request is to enable feature to export only selected entries from search results.
about 1 year ago in Sterling B2B Integration SaaS / Inflight 0 Future consideration

EDIFACT versions are not available

We are not able to below EDIFACT versions in Sterling Integrator Map editor. We have downloaded standards from 6.1.2.3 but not coming in map editor. Could you please check and advise. ATHSTS:D:10A SSDCLM:D:10A SSDRSP:D:10A Please refer PMR for ref...
about 1 year ago in Sterling B2B Integrator / Standards 1 Future consideration

Allow BOPIS orders where order is not picked from the store but shipped from warehouse

There are scenarios where items are special order items or not available in store or store does not participate in BOPIS. Also called as Site-to-Store. In these cases, the order is actually picked in warehouse, packed and shipped to the store (via...
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Monitored File Agents - Notification needed for "error in container"

The File Agent CDFA.log reports "error in container" messages in the log. We would like an associated message ID to be assigned to this so that a Control Center email notification can be set up. This will help our team clean up various File Agents...
over 1 year ago in Sterling Control Center Monitor / Reporting 0 Future consideration

Be able to add tracking number when creating return

In the old UI we created an enhancement that allowed users to add tracking numbers in the Call Center UI when creating a return. In the new UI we would like for this to be an OOTB option
over 2 years ago in OMS - Call Center 1 Future consideration

Ability to add custom HTTP headers for PEM application

Due to security concerns, security team likes to have custom HTTP headers in all HTTP traffic. Request you to please add a new feature is to be able to configure HTTP header for PEM application. This is required to get CA signed certificates from ...
over 2 years ago in Sterling Partner Engagement Manager / Security 1 Future consideration

BOPIS/ Click and Collect Emails and Alerts

Most projects typically have requirement for following: Ready for Pickup/Collection E-Mail, Pickup/Collection Reminder E-Mail, Not Picked-Up/Collected E-Mail (upon being cancelled from ready for pickup status), Picked-Up/Collected E-Mail Be good t...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 4 Future consideration

Support for "Refund Now" in CC to allow Customer services to refund a return before receipt occurs due to delays in warehouse processing

Very useful to assist call center agents when customer appeasement or servce is paramount but the returns process is slow/cumbersome - Should be enabled only if not already refunded (invoiced)
over 2 years ago in OMS - Call Center 0 Future consideration