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Status Future consideration
Workspace Store Engagement
Created by Guest
Created on Apr 18, 2022

RELATED IDEAS

Provide Create Order option from the Customer Profile Screen in IBM Sterling Store

See this idea on ideas.ibm.com

In the IBM Sterling Store 10(Angular Version), when we do a customer search and find a customer profile(Customer Details screen attached), we would like to start creating order from that screen. Currently, we have an option to do a Checkout if there is a mini cart already present but we dont have an option to start a new cart and perform the checkout.


I did raise a case(TS008775899) to check if this feature was already available but it does not seem so.

Customer_Profil...
Customer_Profile_Screenshot.png
What is your industry? Retail
How will this idea be used?

Customers dont have to do customizations to start an order from the Customer Profile screen. In some cases, we would like to identify the customer first and then add the product so customer specific pricing can be done.

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