IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 99 of 2979

Enhance PDF to type tree importer

Currently PDF to type tree importer doesn't work on extensibility on field or data level. Also most version of PDF are not supported. The enhancement of this importing would make is feature more user friend and product usability would increase
almost 4 years ago in Sterling Transformation Extender / WTX Maps & Type Trees 0 Not under consideration

BUG : Sterling call center is not loading change Payment method screen from order summary screen

Sterling call center is not loading change Payment method screen from order summary screen PMR# : TS005936810
over 4 years ago in Call Center 0 Not under consideration

Batch assignment of transactions (esp returns) for agent ownership, review

The idea is three part: 1) Provide UI to allow for manual bulk assignment of tasks to individual customer care agents for work-down. 2) Allow for direct assignment/ownership of transactions/shipments to a given customer care agent, regardless of t...
over 4 years ago in Call Center 2 Future consideration

Enhance the Excel adapter design to accommodate\control Excel worksheet cell properties for data added by the Excel adapter.

We would like to create $ input amounts as a 'CURRENCY' field. Since the adapter only handles output as General TEXT format we are confined to this format and no other.
over 4 years ago in Sterling Transformation Extender / WTX Maps & Type Trees 4 Not under consideration

Call Center Return Creation Screen

When creating returns off large Orders, there are some screens where line selection is tedious because user has to scroll up and down to pick matching lines. This was explained to IBM's Design UX team during a design workshop/walkthrough. It is a ...
about 5 years ago in Call Center 0 Future consideration

ITX should be system aware with regard to the 'Native' Data language (i.e. code page) for non-Unicode applications, not hard coded to ISO-8859-1 on Windows machines.

See Case numberTS004330611 in ITX support.
about 5 years ago in Sterling Transformation Extender / WTX Maps & Type Trees 0 Not under consideration

Output data control

Add data control for JALE adapted, and more.
about 5 years ago in Sterling Transformation Extender / WTX Maps & Type Trees 1 Functionality already exists

Bundle Parent doesnt reflect consolidated status of child items

When we add a bundle parent line with multiple components(Child items) , the parent item remains in "Created" status even when the child items move thru the fulfillment flow (Scheduled,Released,etc.,) and reach shipped/invoiced status. Only then t...
about 5 years ago in Call Center 0 Future consideration

Enhancement request to create EVAL() function to calculate final value from excel formula

My input is Excel (excel adapter). Excel cell is having mathematical functions (ex: =100+200-50). While execution data is reading as 100+200-50. But my requirement is to map the final value i.e 250.
over 5 years ago in Sterling Transformation Extender / WTX Maps & Type Trees 1 Not under consideration

Buyer Remorse Hold getting resolved while adding new line to an existing Order

After the order is created and imported into the OMS, buyer remorse hold will get applied to the order for about 0 to 30 mins depending on the business requirement to enable any order modifications at this particular time interval, stopping from r...
over 5 years ago in Call Center 0 Future consideration

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