IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 263 of 2970

ASN timeliness issue corrective action during VAN outage

We recently had a Sterling VAN outage where all our ASNs were delayed to our Customers. This caused the timeliness issue and we received penalty. We can avoid it if either of below two solution is implemented in Inflight.1. Once a VAN outage is de...
over 4 years ago in Sterling B2B Integration SaaS / Inflight 0 Not under consideration

Batch assignment of transactions (esp returns) for agent ownership, review

The idea is three part: 1) Provide UI to allow for manual bulk assignment of tasks to individual customer care agents for work-down. 2) Allow for direct assignment/ownership of transactions/shipments to a given customer care agent, regardless of t...
over 4 years ago in Call Center 2 Future consideration

InFlight - Selected Business Views hover updated to include NOT selected in list

Update the "eyeball" hover in InFlight that shows active business views, to include both the selected and de-selected ones, in some differentiated way. Example (the deselected view in this case might be one that is only used to house Managed AS2 v...
over 4 years ago in Sterling B2B Integration SaaS / Inflight 0 Planned for future release

Implement old IBM computers in every school in Africa

Micro-Recyc-Coopération is a social economy and international cooperation organization active since 2003 based in Montreal (Quebec-Canada). The mandate of our activity is to computerize educational establishments in the South and to raise public a...
almost 5 years ago in Inventory Visibility 0 Not under consideration

Managing IV connections

Safestart properties file is used internally by the product to connect to IV. Since it is not exposed to outside world, there is no way to read the values from custom code. If there is a way to read this properties file from the custom code, it wo...
almost 5 years ago in Inventory Visibility 0 Not under consideration

Call Center Return Creation Screen

When creating returns off large Orders, there are some screens where line selection is tedious because user has to scroll up and down to pick matching lines. This was explained to IBM's Design UX team during a design workshop/walkthrough. It is a ...
about 5 years ago in Call Center 0 Future consideration

Bundle Parent doesnt reflect consolidated status of child items

When we add a bundle parent line with multiple components(Child items) , the parent item remains in "Created" status even when the child items move thru the fulfillment flow (Scheduled,Released,etc.,) and reach shipped/invoiced status. Only then t...
about 5 years ago in Call Center 0 Future consideration

Better Error report for WTX/ITX maps on Inflight

Fail function aborted map, is one type of map failure, in map we do give a reason message/code along with that as to what is cause for failure. but we dont get to see that in inflight. so teams testing and supporting find it difficult to identify ...
about 5 years ago in Sterling B2B Integration SaaS / Inflight 0 Not under consideration

Enable Searching in In-flight based on key words from "User Entered Comments"

Customer's business users might enter comments in the InFlight portal related to case number or ticket number from their CRM application. This can even be a ticket number from IBM's ticketing system (salesforce). They would like to search Inflight...
over 5 years ago in Sterling B2B Integration SaaS / Inflight 0 Not under consideration

Buyer Remorse Hold getting resolved while adding new line to an existing Order

After the order is created and imported into the OMS, buyer remorse hold will get applied to the order for about 0 to 30 mins depending on the business requirement to enable any order modifications at this particular time interval, stopping from r...
over 5 years ago in Call Center 0 Future consideration

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