IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 196 of 2988

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

Connect Direct Adapter auto recovery

Case TS003985405 was raised to report that the Sterling B2B Integrator Connect Direct Server Adapter does not auto restart if the database connection is broken This leads to file transfer failures and requires a manual restart of the adapter If th...
almost 5 years ago in Sterling File Gateway / Administration & Configuration 1 Not under consideration

Dashboard should give the possibility in the key creation to add ECDSA keys

Currently when creating SSH keys via the SBI dashboard ( Trading partner --> SSH --> Use Identity key --> create --> New user key ), only RSA and DSA keys encryption can be chosen. But in the real world, companies require much higher a...
almost 2 years ago in Sterling File Gateway / Administration & Configuration 2 Future consideration

IdAM integration with either OKTA/ Compact identity provider

Since the customer is from the Banking and Financial sector, IdAM is expected to manage the relationship between an entity and the resources to which access is required. We have raised a PMR ticket (TS012827600) stating that we do not have any doc...
about 2 years ago in Sterling File Gateway / Administration & Configuration 1 Future consideration

Job Status >>> Job Item Summary enhancement for failed codelist due to duplicate entries

We have request from customers like VF Services to update new codelist entries (more then 100 +) for an already existing codelist . For such request Support/PER/Implementer would normally take the back up of the existing codelist (XML) and merge t...
over 4 years ago in Sterling B2B Integration SaaS / Onboarding 1 Not under consideration

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

Undertake housekeeping for all database tables

Under ICC database tuning, there is a comment that indicates that records need to be manually pruned from a number of tables: The CC_PROCESS, CC_PROCESS_DVG, CC_FILE_TRANSFER, and CC_FILE_TRANSFER_DVG tables contain the summarized information for...
over 6 years ago in Sterling Control Center Monitor / Performance 1 Functionality already exists

Reprint of Pick list on Store engagement (angular) UI

One a pick list is printed using Store engagement UI there is no option for reprinting the pick list. Some time pickers misplace/loss the pick list in that case they need to reprint the pick list.
almost 7 years ago in Store Engagement / Usability 2 Planned for future release

Enable option to adjust column width on Configuration Hub

Currently, there is no option on configuration hub to adjust the column width under the mapping or code-list sections. However, this feature is available in the config center, and it’s particularly helpful for viewing the full map or code-list nam...
about 1 year ago in Sterling B2B Integration SaaS / Onboarding 1 Future consideration

OMS Call Center - Have the user's enterprise default to their locale

Hi there, User's Enterprise Defaulting to Their Locale At Brooks Running and I'm sure many other companies, manual created and systematically created records could be tied to one of multiple different enterprise options. Currently in Brooks' insta...
over 2 years ago in Call Center 6 Future consideration

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