IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 113 of 2953

Mask or Don't Include Passwords In Connect Direct Process Scripts that have been built in Connect Direct Web Services or Connect Direct Browser UI

Currently when a user builds a process in CDWS or CD Browser UI, the password is in plain text if a pnode/snode ID is used with password. This is a security vulnerability and should be addressed. We realize that there is no way to stop a user from...
over 4 years ago in Sterling Connect:Direct / Security 1 Planned for future release

Passwordless connection to built-in local PostgreSQL

This enhancement should allow to use alternate access options to local PostgreSQL other than locally encrypted password to PostgreSQL user. Proposed solutions include: certificate-based authentication (preferred, if technically feasible) password ...
almost 4 years ago in Sterling Connect:Direct / Security 5 Future consideration

Customization of Next Gen Call Center Home Page - Adding new tile/new link/extra buttons in Home Screen Next Gen Call Center

Next Gen Call Center does not provide a way to customize the home screen by adding a new tile for Product Search or Transfer Order Search etc. Also there is no option to add additional links or buttons - 'create wishlist', 'create appeasement orde...
about 1 year ago in Call Center 0

Accept Encrypted password in the SNODEID=(ID,passwd) for UNIX/Windows CD process

Hi Team, While sending files to mainframe where SPOE use is restricted, we have to provide password in plain text in SNODEID=(ID,passwd). This is a major security concern. Hence we want to know if enhancement can be made so that NDM can accept enc...
10 months ago in Sterling Connect:Direct / Security 6 Not under consideration

Add Secure Plus statistics to the Microsoft Windows Event Logging Facility

Our organization is requiring that all Connect Direct statistics be sent to Splunk. However, it seems that Secure Plus statistics are not captured. I am aware of the Secure Plus logs that are created and we could probably get those sent to Splunk....
5 months ago in Sterling Connect:Direct / Security 4 Needs more information

AES-256 encryption for .bin file creation

we understand that when a .bin file is created via lcu.jar it is encrypted with AES-128. We would like to see this encryption increased to AES-256 to satisfy our Security requirements.
over 3 years ago in Sterling Connect:Direct / Security 1 Planned for future release

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
11 months ago in Call Center 0 Future consideration

Provide option to prorate discount under ChargePerUnit and ChargePerLine while applying promotion in call center

Currently if we apply promo code during order creation in call center or applying promo code during order modification in call center, discount amount is getting applied under 'ChargePerLine', because of this discount amount is not excluding prope...
over 5 years ago in Call Center 1 Future consideration

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
over 1 year ago in Call Center 0 Future consideration

View Only access to Draft Order details

We can't view Draft Order details either from Call Center or from Order HUB when View Only access permissions are provided. IBM suggested to submit future enhancement request.
7 months ago in Call Center 0 Submitted

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