IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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IBM Sterling B2B Integrator External Perimeter Server Version details.

Logging the version details of IBM Sterling B2B External Perimeter Server either files like "PSLogger" or "StartupPS.log" or "remote_perimeter.properties" files of IBM external perimeter server. This would be more helpful during below scenario'...
over 3 years ago in Sterling B2B Integrator / Installation & Upgrade 0 Future consideration

Return Order for component level not allowing in Call Center but it is allowing in Order Hub

Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
6 months ago in Call Center 0 Under review

Portable installation for B2B (non container)

In our environment we do not use container for B2B, but we have an automated installation process using IBM Installation Manager, however this process is slow and difficult to generate all the steps to make it autonomous. We would like the B2B ins...
over 2 years ago in Sterling B2B Integrator / Installation & Upgrade 1 Not under consideration

Customization of Next Gen Call Center Home Page - Adding new tile/new link/extra buttons in Home Screen Next Gen Call Center

Next Gen Call Center does not provide a way to customize the home screen by adding a new tile for Product Search or Transfer Order Search etc. Also there is no option to add additional links or buttons - 'create wishlist', 'create appeasement orde...
about 1 year ago in Call Center 0

Cleanup prior version .jar files

The install/upgrade/patch/hotfix process should cleanup the prior version .jar files. We have been running since 2016 and every .jar file from upgrades are in the <install>/packages folders as well as other folders having years worth of back...
about 3 years ago in Sterling B2B Integrator / Installation & Upgrade 1 Future consideration

Provide option to prorate discount under ChargePerUnit and ChargePerLine while applying promotion in call center

Currently if we apply promo code during order creation in call center or applying promo code during order modification in call center, discount amount is getting applied under 'ChargePerLine', because of this discount amount is not excluding prope...
over 5 years ago in Call Center 1 Future consideration

GPM (Graphical Process Modeler)

The current version of GPM does not function with the current Java SDK levels. The last valid Java JDK is Java 1.8.0_281. This fails to meet current Java versions for vulnerability issues. As a result, many will have to justify the need to run an ...
over 2 years ago in Sterling B2B Integrator / Installation & Upgrade 8 Functionality already exists

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
11 months ago in Call Center 0 Future consideration

GnuPG latest version (2.2.x) integration with B2Bi 6.x

After upgrade of B2Bi from 5.2.6.x to 6.1.1.0, we are no longer able to use GnuPG. 6.1.1.0 has supported OS for RHEL 7/8. Newer RHEL versions have latest GnuPG installed on it as base package configuration where we are getting (2.2.x) version. B2B...
over 3 years ago in Sterling B2B Integrator / Installation & Upgrade 1 Not under consideration

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
over 1 year ago in Call Center 0 Future consideration

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