IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 84 of 2951

GM architecture deployed in zLinux

GM architecture increases the reliability of the suite but it's running only in midrange servers. Running Linux MZ (SSP not make sense) components (SBI/SEAS/KAS/ZK/MQ) on IBM zSeries or LinuxOne will bring a highest level of reliability, security ...
about 1 year ago in Sterling B2B Integrator / Global Mailbox 2 Not under consideration

File replay on surviving data center using metadata from cassandra if the processing data center goes down

Currently , if the file is uploaded to the datacenter (DC) and that DC goes down, there is no way to replay that file until the DC comes up. This causes adverse impact on customer's business. Having this will help the production support to replay ...
over 4 years ago in Sterling B2B Integrator / Global Mailbox 1 Future consideration

View Only access to Draft Order details

We can't view Draft Order details either from Call Center or from Order HUB when View Only access permissions are provided. IBM suggested to submit future enhancement request.
7 months ago in Call Center 0 Submitted

user defined replication criteria of files in a global mailbox

Customer wants to use global mailbox but wants to decide for each partner as to allow replication or not. And this decision for a partner depends on multiple factors like filesize, filename, duration etc. So a partner's global mailbox could allow ...
over 2 years ago in Sterling B2B Integrator / Global Mailbox 1 Not under consideration

Embed watsonx into IBM Sterling OMS to enable an AI foundation model that looks at all the OMS/Inventory data to provide a streamlined question/response dialog similar to chatbots and/or ChatGPT

The IBM Sterling OMS is a perfect solution to embed the watsonx solution. Building out a foundation model leveraging the OMS and Inventory data set would allow us to show a progressive approach to interact with the solution across various OMS pers...
about 2 years ago in Call Center 2

Ability to add notes on bulk orders from COM

This would allow the users to update the same notes to mutiple orders at the same time, which would save a lot of time where the user has to update the same note to multiple orders
10 months ago in Call Center 1 Not under consideration

Provide tooltip messages for disabled toolbar action buttons in the "Order Summary - Orderlines" tab to improve clarity on their disabled state.

This feature would be highly beneficial for customer service teams, educators, and users who interact with the system. It will provide immediate context on why a button is disabled, improving communication and reducing confusion. Tooltips should b...
10 months ago in Call Center 0 Future consideration

Configuring Mailbox User Interface through HTTP protocol for Global Mailbox

We recently installed Global Mailbox on existing Sterling Integrator and currently working on migrating partners from traditional SI mailboxes to Global Mailboxes. We use SFTP, NDM (connect direct) and HTTPs protocols for file transmission. For SF...
over 3 years ago in Sterling B2B Integrator / Global Mailbox 2 Not under consideration

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

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