IBM Sterling Ideas
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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you, 1. Post an idea 2. Upvote ideas that matter most to you 3. Get feedback from the IBM team to refine your idea
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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
Currently , if the file is uploaded to the datacenter (DC) and that DC goes down, there is no way to replay that file until the DC comes up. This causes adverse impact on customer's business. Having this will help the production support to replay the files on surviving data center.
|What is your industry?||Insurance|
How will this idea be used?
who should benefit - production support able to quickly respond to DC outage and limit the business impact by replaying bulk or individual files and keep up with the SLAs
How will this work - we have lot of GM utilities in MailboxUtilities folder. We can have something on the lines of eventutility script - get the payload Id from admin console and run command to resubmit the file in producer mailbox of the surviving data center , thus generation MQ events that can trigger the re-routing of the file.
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