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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 254 of 2955

Buyer Remorse Hold getting resolved while adding new line to an existing Order

After the order is created and imported into the OMS, buyer remorse hold will get applied to the order for about 0 to 30 mins depending on the business requirement to enable any order modifications at this particular time interval, stopping from r...
over 5 years ago in Call Center 0 Future consideration

Required IV phase 2 inventory snapshot API equivalent to RTAM full sync.

Required IV phase 2 inventory snapshot API equivalent to RTAM full sync.
over 5 years ago in Inventory Visibility 0 Functionality already exists

Node Configuration Attributes to specify Inventory Restrictions that impact available inventory for consumption

Note setup 1) Supported delivery methods, SLAs by delivery methods, calendars and capacities for nodes. 2) There should be a way to specify conditional values for node parameters. A few example use cases 1) For a Node, Delivery Method, SKU --> ...
over 5 years ago in Inventory Visibility 0 Future consideration

Need ability to use AlternateItemID in inventory APIs

We have a Global catalog where an Item is identified by UPC in US and EAN in Europe. (This is a common setup across companies)We have ItemID=UPC, and we have Item Alias for EAN.We can use AlternateItemID=EAN to create order and it works fine. But ...
about 6 years ago in Inventory Visibility 2 Not under consideration

Inventory Visibility Service | APIs | Supply & Demand List APIs

IBM Inventory Visibility Service does not provides an API to GET all supply or demand data for an item from IBM Inventory Visibility Service in a single call (or each type), instead what is available today is you need to call per Ship Node. In our...
about 6 years ago in Inventory Visibility 1 Functionality already exists

Blind Returns support in v9.5 of Call Centre Commerce

We would like to backport the Blind Returns feature in v10 to V9.5 of Call Centre. This requirement is critical for the business
over 6 years ago in Call Center 0 Not under consideration

Check for inventory availability while adding a line for reship, the CSR should have immediate feedback as to whether it can be fulfilled.

Currently in the call center the reship function blindly adds the reship order line without doing an inventory check. I don't know that it needs to be as involved as a wizard such as adding a line though it does need to be more involved and at lea...
over 6 years ago in Call Center 0 Future consideration

Integrate with Google's Recaptcha v2- Invisible

Call center and Store application urls can be integrated with recaptcha for better authentication.
almost 7 years ago in Call Center 0 Not under consideration

Item Level Distribution Groups in API calls

Currently Distribution Group information is passed at cart level. And one cart can have only one distribution group information. We would like it to to be passed at Item level. meaning Each API call should be able to carry more than on DG and tha...
about 7 years ago in Inventory Visibility 2 Functionality already exists

Product Lines with Special services associated

in Call center we don't see any way to Add special service to a product which is already associated with a special service. For web (commerce) orders , we were able to create order with product and special services(createOrder API). Special servic...
over 7 years ago in Call Center 0 Future consideration