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Need ability to use AlternateItemID in inventory APIs

We have a Global catalog where an Item is identified by UPC in US and EAN in Europe. (This is a common setup across companies)
We have ItemID=UPC, and we have Item Alias for EAN.
We can use AlternateItemID=EAN to create order and it works fine.

But there is no AlternateItemID support for inventory APIs - adjustInventory, loadInventorymismatch, syncLoadedInventory, reserveAvailableInventory.

We have PKMS in US which will send Inventory in UPC which is fine, but in Europe they will send everything in EAN which will require a lookup in OMS everytime. You can easily understand how much will affect performance especially during nightly syncs with WMS which usually runs for hours even without any customizations.

  • Guest
  • Oct 30 2019
  • Not under consideration
What is your industry? Retail
How will this idea be used?

Explained everything above

  • Admin
    Sampson Wong commented
    26 May 08:24pm

    AlternativeItemId will not be supported in OMS however the same functionality can be configurable with the Inventory Visibility Item Custom Attribute planned for 2H 2022

  • Guest commented
    21 Sep, 2020 03:04pm

    Thanks for logging this idea. We will review this further and come back to you with next steps.

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