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Status Not under consideration
Created by Guest
Created on Oct 30, 2019

Need ability to use AlternateItemID in inventory APIs

We have a Global catalog where an Item is identified by UPC in US and EAN in Europe. (This is a common setup across companies)
We have ItemID=UPC, and we have Item Alias for EAN.
We can use AlternateItemID=EAN to create order and it works fine.

But there is no AlternateItemID support for inventory APIs - adjustInventory, loadInventorymismatch, syncLoadedInventory, reserveAvailableInventory.

We have PKMS in US which will send Inventory in UPC which is fine, but in Europe they will send everything in EAN which will require a lookup in OMS everytime. You can easily understand how much will affect performance especially during nightly syncs with WMS which usually runs for hours even without any customizations.

What is your industry? Retail
How will this idea be used?

Explained everything above

  • Admin
    Sampson Wong
    May 26, 2022

    AlternativeItemId will not be supported in OMS however the same functionality can be configurable with the Inventory Visibility Item Custom Attribute planned for 2H 2022

  • Guest
    Sep 21, 2020

    Thanks for logging this idea. We will review this further and come back to you with next steps.