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Provide option to prorate discount under ChargePerUnit and ChargePerLine while applying promotion in call center
Currently if we apply promo code during order creation in call center or applying promo code during order modification in call center, discount amount is getting applied under 'ChargePerLine', because of this discount amount is not excluding prope...
Provide for native (non-UE) configurability to record discounts/promotions at unit level, to align with most omni-retailers best practices in refunding multi-unit orders
First, please see: https://www.ibm.com/support/pages/node/269415 In IBMs response, the Sterling team states that it is "as designed" that a customer would receive an entire unit's refund upon the return of the first item of a multi-line order, wit...
Sorting of products based on Availability during a call center product search
Call center currently displays list of products independent of items are available or not. When CSR are having a conversation with customer, they need to spend lot of time to identify products with inventory. There should be a mechanism to either ...
SalesForce Case TS******* email notification to have Client Name in the Email Subject
Email notification from SalesForce only have ticket ref and initial comment in Email Subject. It would be very helpful to see from an email subject (or even content) which client/customer the ticket has been opened by / updated by. At the moment w...
Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender.
Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender. We had requirement to add new payment method on return since it was requirement to refund to a new tender on return . Currentl...
Meet the new names for huge and tiny numbers: The metric system has gotten an update
Numbers may be infinite, but our names for them aren't. That's why the metric system just got an update. Woodward Academy vs Langston Hughes Live Several new prefixes have been introduced to describe incredibly large and incredibly small numbers. ...
A Lasting Legacy of COVID: Far-Right Platforms Spreading Health Myths
WASHINGTON — Not long after Randy Watt died of COVID-19, his daughter Danielle sat down at her computer, searching for clues as to why the smart and thoughtful man she knew had refused to get vaccinated. She pulled up Google, typed in a screen nam...
Return quantity with three decimal places does not work in WCC.
While creating returns from WCC we cannot enter quantity with more than 2 decimal places. This field should be customizable, i.e., one should be able to configure how many digits they can have after the decimal.
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