IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 11

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
6 days ago in Call Center 0 Submitted

Adding SSCTL commands for rolling restart and restarting all agent/integration servers

Currently we do not have any commands for Rolling Restart process and agent start/stop processes in SST CLI. Current SSCTL commands are available for Uploading, listing, deploying, upgrading, downloading customizations processes along with CDT rel...
24 days ago in Self Service Tool 0 Submitted

Publishing DG Availability Events for All Demand and Supply Changes

Business Requirement: Some of the external legacy applications are relying on network events to maintain current availability state. Scenario: DG Node-Specific Demand Without Supply The DG (distribution group) consists of multiple nodes. In a spec...
17 days ago in Intelligent Promising 0 Submitted

Ability to search for orders by ISBN or UPC

I work for a college campus bookstore, and it's incredibly frustrating to have to manually go into each individual order to see if a specific book or product is in the order. We get hundreds of orders, and sometimes, like this past Friday, we only...
22 days ago in Order Management (OnPrem & OMoC) 0 Submitted

User Credential Management & Auditability in IV

Current Limitation: IV currently uses a single shared credential for all users. This results in: No traceability of who made specific changes. Lack of role-based access control, as all users have the same level of access (typically edit). Pr...
about 1 month ago in Inventory Visibility 0 Submitted

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
6 months ago in Call Center 0 Submitted

Monitor Alert on Self Service Process Failures

If a self service process falis ( server trigger failued ) we need a alert on the email
3 months ago in Self Service Tool 0 Submitted

Publish an event when inventory is moved between locations using move api

When inventory is moved between locations using API, we are not seeing a MoveCompleted event message being dropped as per the moveCompleted event. It would be good to have all moves between locations generate an event message, so that our event co...
4 months ago in Store Engagement / APIs & SDKs 0 Submitted

Open Search Tool missing Save Result Option

1. Open Search Tool missing Save Result Option2. Open Search Tool Search result displays only 500 records - Does not have pagination Both available in previous search tool provided by IBM. With latest update to Open Search we lost access to above ...
5 months ago in Self Service Tool 0 Submitted

View Only access to Draft Order details

We can't view Draft Order details either from Call Center or from Order HUB when View Only access permissions are provided. IBM suggested to submit future enhancement request.
5 months ago in Call Center 0 Submitted

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