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Apply / Resolve Holds feature missing in Store engagement
Costco is migrating their business from RCP SOM to Store Engagement. We are missing Apply / Resolve hold feature for an order - which is widely used by store associate today in case they want to enforce / bypass and proceed with the order processi...
Supervisor Approval flow missing in Store engagement
At Costco, we have a usecase to support Supervisor approval workflow to override price in case the current user doesn't have relevant permissions. This feature is missing in Store engagement per current documention
Fot Costco, we have a use case where existing member order is looked up and copied over to create a new order.
As a Store associate, I should be able to capture the order with copy order functionality which doesn't seem to exist today.
Request to include a version.txt manifest file in the downloaded OMS devtoolkit_latest.tar
Request to include a version.txt manifest file in the downloaded devtoolkit_latest.tar to distinguish between the downloaded dev toolkit tar files. For example, a version.txt content will consist of: 18.104.22.168
Issue messages to the CDPLEX Manager job log when CDPLEX Servers enter and leave the XCF Group
there were no message observed in the CDPLEX Manager job log when a CDPLEX Server enters or leaves the XCF group, we feel it is extremely important to Broadridge and others that messages about the CDPLEX Servers when entering and leaving the CDPle...
We need a quick and simple way to launch Call Center from Zendesk, taking the CSR directly to the same customer. This would greatly help the CSRs and help us avoid manual switching and copy/paste between the applications.
Ability to trigger the Supply or Demand buckets inventory picture for an item on demand/need basis
Currently client systems are subscribed to supply change and demand change events from IV over webhooks to reflect inventory buckets for client front end needs. For any missing events due to any reason, there is no functionality in IV to retrigger...
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