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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Showing 103 of 2953

Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
9 days ago in Call Center 0 Submitted

Enhancing Attribute Display Flexibility in XML Schema Type Trees

When using an XML schema directly as a type tree, the attributes are typically presented in alphabetical order rather than the original sequential order defined in the schema. According to the XML schema specification, the order of attributes does...
about 1 month ago in Sterling Transformation Extender / Design Studio 0 Under review

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
8 months ago in Call Center 0 Submitted

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
2 months ago in Call Center 1 Submitted

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
about 1 year ago in Call Center 0 Future consideration

ITX offers ADDDAYS, ADDHOURS and ADDMINUTES to Date Time objects. I have a requirement to add seconds, but there is currently no ADDSECONDS function offered to support this. My idea is to make an ADDSECONDS function available in ITX.

Given seconds can often be part of a date time object, not having a proper function to adjust seconds as easily as minutes, hours and days seems to be a gap that should be addressed.
over 1 year ago in Sterling Transformation Extender / Design Studio 1 Future consideration

Return Order for component level not allowing in Call Center but it is allowing in Order Hub

Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
6 months ago in Call Center 0 Under review

Allow map tests from Design Studio to run against SPE Server

This idea would allow users to run a map test from their locally installed copy of Design Studio on ITXA installed on a server, the same way that we can currently run IBM Mapper tests against Sterling Integrator, and run Design Studio map tests ag...
almost 2 years ago in Sterling Transformation Extender / Design Studio 1 Not under consideration

ITX - Support for http://www.w3.org/XML/1998/namespace

When trying to import XSD files that import the namespace http://www.w3.org/XML/1998/namespace, we see errors in Design Studio that the schema is not valid. Support should be added for this namespace, which is still valid and still used in many XS...
over 1 year ago in Sterling Transformation Extender / Design Studio 1 Not under consideration

generate a PDF file with the images and tables using the details in the received input file.

PDF adapter needs more power to generate pdf files with images and tables using the data from the input file/message.
over 1 year ago in Sterling Transformation Extender / Design Studio 0 Under review