IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Clear

Ideas

Showing 13

Include the SA steps as part of run-as-root | C:D installation and upgrade

The customer noticed Connect Direct services are impacted post RHEL 8 upgrade (from previous RHEL versions 7.x) . The SA needs to perform a few steps (outlined in https://www.ibm.com/support/pages/ibm-sterling-connectdirect-unix-fails-start-red-ha...
4 months ago in Sterling Connect:Direct / Installation & Upgrade 2 Functionality already exists

Windows版のAWSサポートについて

Window版がAWS環境をサポートしてしない。 Windws版もAWS環境をサポートしてほしい。
6 months ago in Sterling Connect:Direct / Installation & Upgrade 3 Functionality already exists

We request product support for C: D on IBM i on PowerVS.

We are seriously considering running IBM i on IBM cloud, and the lack of product support for C:D running on IBM i on PowerVS become a major barrier. I think that the behavior of IBM i on PowerVS is the same as physical server, so please support C...
about 4 years ago in Sterling Connect:Direct / Installation & Upgrade 1 Functionality already exists

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

Supervisor override capabality

Business is expecting Supervisor override capabality available on Call Center as well so they can perform additional review and validation for certain operation like price override.
about 1 year ago in Call Center 1 Functionality already exists

Reason codes in Important events tab under order line details page should be visible after re-shiping the order line

After reshipping the order line, we are unable to see the reason codes on the order line details page under Important Events tab. We wnated to know how these important events gets populated. Please refer IBM PMR#: TS016070217 - thanks, Avnish
over 1 year ago in Call Center 1 Functionality already exists

We are upgrading our IBMI servers to V7R5 and need connect:direct compatibilty.

We are currently on V7R4 and have been told that the recommended connect direct patch level is V3.8.0.3 with iFix 7. We need to know the compatible level for V7R5 (when available)
almost 2 years ago in Sterling Connect:Direct / Installation & Upgrade 2 Functionality already exists

Change sequence of create order screens in OMS - Call Center

Currently, the sequence of screens for the create order flow in OMS is as follows: Enter SKU(s) Enter in customer and customer address information Enter additional order information (shipping option, etc.) Confirm payment information Submit order ...
over 2 years ago in Call Center 1 Functionality already exists

Access from Zendesk

We need a quick and simple way to launch Call Center from Zendesk, taking the CSR directly to the same customer. This would greatly help the CSRs and help us avoid manual switching and copy/paste between the applications.
over 3 years ago in Call Center 2 Functionality already exists

Abbreviated State Field

In the old UI we made an enhancement that stopped users from adding a full state name and instead just set it to be 2 characters. In the new UI we would like this to be OOTB. In this case we would like the OMS to provide a list of abbreviated stat...
over 3 years ago in Call Center 1 Functionality already exists

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.