Option to include Associated Data file in the Enhanced Reporting Notification (ERN) Emails
We are currently sending metadata and translation error report only in ERN emails. Customer wants us to include input data file that caused failures as one of the file attachments in ERN emails. This will help their support team to look at the inp...
First Message Success Notification from Production Environment
Customer wants IBM to generate "First message success" notification - first successfully processed message via production is generating the success notification (to the pre-configured business users) and then it is turned off automatically
Earlier we had an option to create customized reports in BPN. This option was sunset and now we are unable to create any new customized reports.
We are receiving the new requests from customers to create customized reports based on document type,...
Alert Notification for pre-processing and post processing steps Delay (AS2, Doc extract and processing delays)
ASN notifications for customers. SLAs with customers which require ASNs to be sent within a 29 minute window. Failures in pre-processing steps are not visible in Inflight until doc extract is completed and translation action is processing.
Purpose of this request: Files entering IBM B2B SaaS solution should create failure notifications if failed. This is working fine when a file is failing in Inflight – Processing step. However, 2 areas are identified when no failure notification is...
Custom Email Body option under Email Notification (ERN) in Config Center Tool in Reporting section
In existing Config Center Email Notification will configured to report the Customers/Partners on data failure's, communications failure's and according to Probable failure type in ERN level default template is there and that will fetch as body and...
Validation Service Report should be sent as ERN to Customer
Similar to ERN report we have today in SCBN, the new validation services used for PEPPOL flow do generate error report on failure after running via open library/Schematron. But, these error reports are not sent as ERN. We don't have option to sele...
Enhance your automated email on a VAN Failure transmission to us
We sometimes receive emails entitled: "IBM Sterling Information Broker Services (System Notification) - Message Undeliverable".The email tells us something went wrong sending a message from someone to someone. It lacks any useful information to he...
In case of any PGP encryption or decryption errors, Currently, we are seeing zero byte output in case of PGP issues and failing at subsequent translation steps. But errored report is not indicating about issues in the PGP step. This request is to ...