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Alerting/Notifications

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Option to include Associated Data file in the Enhanced Reporting Notification (ERN) Emails

We are currently sending metadata and translation error report only in ERN emails. Customer wants us to include input data file that caused failures as one of the file attachments in ERN emails. This will help their support team to look at the inp...
about 1 month ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Under review

First Message Success Notification from Production Environment

Customer wants IBM to generate "First message success" notification - first successfully processed message via production is generating the success notification (to the pre-configured business users) and then it is turned off automatically
about 1 month ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Submitted

Add Extrainfo 1, 2 and 3 in ERN Red Light and Yellow Light Notifications.

Add Extrainfo 1, 2 and 3 in ERN Red Light and Yellow Light Notifications. Please include this detail in both Body of the email and the Attachment.
3 months ago in Sterling B2B Integration SaaS / Alerting/Notifications 2 Needs more information

Customized automated report functionality

Earlier we had an option to create customized reports in BPN. This option was sunset and now we are unable to create any new customized reports. We are receiving the new requests from customers to create customized reports based on document type,...
over 1 year ago in Sterling B2B Integration SaaS / Alerting/Notifications 2 Planned for future release

Alert Notification for pre-processing and post processing steps Delay (AS2, Doc extract and processing delays)

ASN notifications for customers. SLAs with customers which require ASNs to be sent within a 29 minute window. Failures in pre-processing steps are not visible in Inflight until doc extract is completed and translation action is processing.
about 2 years ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Future consideration

System level failure Notifications

Purpose of this request: Files entering IBM B2B SaaS solution should create failure notifications if failed. This is working fine when a file is failing in Inflight – Processing step. However, 2 areas are identified when no failure notification is...
4 months ago in Sterling B2B Integration SaaS / Alerting/Notifications / Inflight 1 Under review

Custom Email Body option under Email Notification (ERN) in Config Center Tool in Reporting section

In existing Config Center Email Notification will configured to report the Customers/Partners on data failure's, communications failure's and according to Probable failure type in ERN level default template is there and that will fetch as body and...
5 months ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Not under consideration

Validation Service Report should be sent as ERN to Customer

Similar to ERN report we have today in SCBN, the new validation services used for PEPPOL flow do generate error report on failure after running via open library/Schematron. But, these error reports are not sent as ERN. We don't have option to sele...
over 3 years ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Planned for future release

Enhance your automated email on a VAN Failure transmission to us

We sometimes receive emails entitled: "IBM Sterling Information Broker Services (System Notification) - Message Undeliverable".The email tells us something went wrong sending a message from someone to someone. It lacks any useful information to he...
about 3 years ago in Sterling B2B Integration SaaS / Alerting/Notifications 2 Not under consideration

Enhance PGP failure report on Inflight

In case of any PGP encryption or decryption errors, Currently, we are seeing zero byte output in case of PGP issues and failing at subsequent translation steps. But errored report is not indicating about issues in the PGP step. This request is to ...
11 months ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Future consideration