IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Clear

Ideas

Showing 38

Request to Implement FLAG-Based ERN Alerts

ERN configurations rely heavily on Sender, Receiver, and Doctype information to trigger alerts to the users. This system works well if the sender/receiver/doctype is resolved by the time failure happens. However, if a failure occurs before the met...
about 1 year ago in Sterling B2B Integration SaaS / Alerting/Notifications 1 Not under consideration

First Message Success Notification from Production Environment

Customer wants IBM to generate "First message success" notification - first successfully processed message via production is generating the success notification (to the pre-configured business users) and then it is turned off automatically
over 1 year ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Not under consideration

Ability to add notes on bulk orders from COM

This would allow the users to update the same notes to mutiple orders at the same time, which would save a lot of time where the user has to update the same note to multiple orders
10 months ago in Call Center 1 Not under consideration

Enable customizable Notification messages

We often get request from users to get notified when certain message is received via EDI. Or, when certain message is being delivered to the partner (e.g. for SLA measurements for Supplier scorecard etc). So, similar to Search in Inflight, we woul...
11 months ago in Sterling B2B Integration SaaS / Alerting/Notifications 1 Not under consideration

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

Enhance your automated email on a VAN Failure transmission to us

We sometimes receive emails entitled: "IBM Sterling Information Broker Services (System Notification) - Message Undeliverable".The email tells us something went wrong sending a message from someone to someone. It lacks any useful information to he...
over 4 years ago in Sterling B2B Integration SaaS / Alerting/Notifications 2 Not under consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

Custom Email Body option under Email Notification (ERN) in Config Center Tool in Reporting section

In existing Config Center Email Notification will configured to report the Customers/Partners on data failure's, communications failure's and according to Probable failure type in ERN level default template is there and that will fetch as body and...
over 1 year ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Not under consideration

Add Shipping Country, Shipping Address, and Shipping Zip Code columns to order search screen in OMS Call Center

Today when a user searches for records via the Order Search screen in Call Center, there is not a column to indicate the shipping country the record is tied to which makes it complicated for CSR users to quickly see where the order is from. This i...
almost 2 years ago in Call Center 5 Not under consideration

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.