IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Showing 11

Enable Dynamic Carrier and Carrier Service Selection in ScheduleOrder Transaction

We request an enhancement to the IBM Sterling Order Management System (OMS) to allow the ScheduleOrder transaction to dynamically compute and assign the best available Carrier and Carrier Service when these are not explicitly specified on the Orde...
18 days ago in Order Management (OnPrem & OMoC) 3 Under review

Manage Count Programs Through Store Engagement UI

Creating, updating, deleting and viewing Count Programs is inherently a business function that should be self-managed by store managers and store operations business users. Currently, there is no UI in Store Engagement to enable business users to ...
25 days ago in Store Engagement / Usability 0 Under review

Alert the support team when system has not received messages for a specific window of the day

We are looking for a alert that notifies us if no messages are received in the queue. Currently, we have an SST alert for 'Message In,' but it cannot be time-bound — for example, if no messages are received between 1 AM and 2 AM then alert us.
about 1 month ago in Order Management (OnPrem & OMoC) 0 Under review

Enhancement Request: Order Service API Audit Logs

Hi IBM Sterling Support Team, We are requesting an enhancement to the Order Service API to provide comprehensive audit logs for API calls. Currently, we lack detailed, accessible audit trails for interactions with the Order Service API. This absen...
about 1 month ago in Order Management (OnPrem & OMoC) 0 Under review

Return Order for component level not allowing in Call Center but it is allowing in Order Hub

Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
4 months ago in Call Center 0 Under review

Provision to update Threshold for Item Node combination in Order Hub

Provision to update Threshold for Item Node combination in Order Hub. As of now, we dont have any screen to update Threshold for a given ItemNode combination in Order Hub. Customer does not want to build a new interface to call IV Update Threshold...
2 months ago in Order Management (OnPrem & OMoC) 0 Under review

Request for Product Enhancement – Demand Date Update Without Unscheduling Orders

Dear team, I am writing to formally request a product enhancement based on our recent experience with PMR TS018501738, which exposed a limitation in the way Sterling OMS handles updates to demand dates when the order delivery date changes. Context...
3 months ago in Order Management (OnPrem & OMoC) 0 Under review

Be able to configure RTAM to not monitor Model item level availability

RTAM spends time calculating the Model item level inventory availability (yfs_item.is_model_item = 'Y') but our business does not use this information so it's an opportunity to save resources for us. Could we add a customer overrides property to d...
3 months ago in Order Management (OnPrem & OMoC) 0 Under review

Enhance Putaway Preferences

As part of this request, we would like to address 2 issues: Putaway preferences are not assigning putaway locations directly (using include/exclude locations) and we had to implement a workaround using location dedication to a specific inventory s...
5 months ago in Store Engagement / Usability 0 Under review

Enable an option to automatically exclude out-of-stock SKUs from Store Engagement search results.

Currently, Store Engagement displays SKUs with zero inventory in search results, which may lead to inefficiencies and confusion for store associates. This idea proposes an out-of-the-box configuration or filter that prevents out-of-stock SKUs from...
7 months ago in Store Engagement / Usability 0 Under review

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