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Status Future consideration
Created by Guest
Created on Jan 26, 2023

Hold based rescheduling to update ETD/ETS for scheduled order lines

There is a need for an automated rescheduling feature in OM. Especially on B2B, the requested ship date tends to be important and may often change for order line via integration. In these cases the order line should be rescheduled automatically. 

Currently, documentation (https://www.ibm.com/docs/en/order-management-sw/10.0?topic=shipped-rescheduling) advices to use hold based rescheduling. However, it states  "When there is any modification to the line and line has been scheduled, order line schedules remain unchanged. The line goes on hold and then is be rescheduled. Once the schedule ends, the hold type is removed from the order." 

The hold based rescheduling not updating scheduled statuses makes absolutely no sense since those are the only statuses which in reality even need to be updated. Hold based rescheduling should also apply for scheduled status rows