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OMS Order schedule trnsaxtion needs lesser interval for next schedule interval than 30 mins that is currently allowed.

Our client has very specific requirement that they donot want order to get scheduled after 30 minutes in case it's first attempt to get schedule is failed. it is because they have same day delivery option for the orders.  Sterling oMS stamps next available date as current time + 30 minutes even scheduling rules has stamped this interval time lesser than 30 minutes. L2 has closed the case # TS000832874 asking to raise RFE for the same.

  • Guest
  • Jun 21 2018
  • Not under consideration
What is your industry? Retail
How will this idea be used?

Our client has very specific requirement that they donot want order to get scheduled after 30 minutes in case it's first attempt to get schedule is failed. it is because they have same day delivery option for the orders.  Sterling oMS stamps next available date as current time + 30 minutes even scheduling rules has stamped this interval time lesser than 30 minutes.

  • Guest commented
    18 Sep, 2020 03:57pm

    This issue has been discussed with support and L3 as part of case TS000832874. We will review this and update RFE as make progress.

  • Guest commented
    4 Sep, 2018 06:49pm

    It absolutely makes sense. OMS should just be a tool to enable any time interval based on client's requirements. It should not dictate what the minimum time should be. 

  • Guest commented
    16 Aug, 2018 10:01am

    I would suggest the interval should be a configurable parameter, instead of a fixed one. Giving more flexibility. to the business.

  • Guest commented
    21 Jun, 2018 10:14am

    Yes, this absolutely makes sense in case of Click and collect orders where clients expects the order to get scheduled with in 10-15 minutes

  • Guest commented
    21 Jun, 2018 09:45am

    This looks to be a major bug as the interval time specified is not been considered, please provide the solution asap.

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