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Status Future consideration
Created by Guest
Created on Feb 5, 2024

Option to default the optimization method to better service level of "Optimal" and "Fixed Service Level"

For our critical materials, it is imperative that we have stock availability. To ensure this, we use fixed service levels of 98% (for top tier equipment) and 95% for the remainder of material marked critical in SAP. HOWEVER, often times, the Optimal optimization yields a higher service level. In these cases, we would want to choose this option. We cannot default to this though because we cannot risk service levels in the 80's or lower.

It would be wonderful if we could set the default optimization methods in these cases to choose the better of Optimal and Fixed Service Level.

Idea priority Medium
Needed By Quarter
  • Admin
    Dylan Jones
    Feb 19, 2024

    Hi Alex! This is a great idea. There are some workarounds to achieve a similar outcome we can use in this situation. The options are: (i) set up a workqueue to identify the materials that this situation is currently happening with and (ii) adjusting the exception code configuration to identify the materials in this situation. If you chat to your CSM they will be able to talk you through the best options.

    We are looking at service levels and will review this request when we undertake a service level project.