IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 802

Phone Number field should be limited based on Country

In the current UI, we were planning to modify the phone number field to accommodate the phone numbers in each country we ship to. We would like for this to be OOTB in the new UI so no customizations are needed.
over 2 years ago in OMS - Call Center 1 Future consideration

Sterling Filegateway UI - to add an extra option "Both" for Authentication Type in User Account in Partner creation

In Sterling B2Bi UI, while User account creation we are having options Local, External and Both for Authentication Type. In Sterling B2Bi UI, if we opt option "Both" for external partners with whom we do password based authentication, and if we do...
over 2 years ago in Sterling File Gateway / Performance 0 Future consideration

Email Address should not be a Hyperlink

In the old UI we had to customize the email address so it was not a hyperlink. In the new UI we would like the email address to be string value OOTB.
over 2 years ago in OMS - Call Center 1 Future consideration

Ability to remove unwanted buttons

In the old version of the UI we had a need to remove the button for delivery and pick up, but that was difficult so we opted to make them not usable. In order to have the cleanest UI we would like to be able to remove buttons altogether.
over 2 years ago in OMS - Call Center 2 Future consideration

Ability to handle all queued process at one time.

Today in ICC when files queued up in "Queued process" It need to be handled manually to move to completed process. Then the process would be eligible for purging. Latest version of ICC 6.1.2.1 will allow user to handle queued process / page. If cu...
about 5 years ago in Sterling Control Center Monitor / Usability 0 Future consideration

User group filter with & (and)/ |(or) and return attribute customisation

To implement PEM SSO current PEM can only use custom attribute / attribute with which can only return one string. Expected output as mentioned below.Sample output user role: </property><property><name>role</name><value&g...
over 2 years ago in Sterling External Authentication Server / Administration & Configuration 2 Future consideration

Ability to Toggle Between Tabs in COM When CSR is Performing an Action

Problem: User is not able to switch between a tab and popup in the call center. Steps to reproduce: Call Center user would like the ability to toggle between tabs in COM regardless of whether or not in the middle of performing an action in the cur...
over 2 years ago in OMS - Call Center 3 Future consideration

OOTB API to update to the delivery and transportation schedules for Carrier Service configuration

We had customer requirement to provide integration interface for carrier calendars. Calendars to be supported through api/integration at carrier service level are transportation and delivery calendars. We can see that user interface is provided in...
about 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

File Agent Rule Definition Panel: Capability to use the same arguments in the "process name" field as in "process arguments"

We would like to create a very dynamic approach for the definition of file agent rules using the "monitor subdirecctory feature" and a model for subdirectory structures containing the cdp process file name.
about 5 years ago in Sterling Connect:Direct / Administration & Configuration 3 Future consideration

Purpose field in pick request allows only two values SALE and TRANSFER, we need more values - REPLACEMENT, PICKUP

Purpose field in pick request is only allows two values SALE and TRANSFER, we need more values - REPLACEMENT, PICKUP. This will help store to differentiate what type of PICK request. We need purpose field value to be supported in pick preferences ...
over 2 years ago in Store Engagement / APIs & SDKs 6 Future consideration

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