IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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All ideas

Showing 794

Same Billing and Shipping address button

In the old UI when we created a manual order in the OMS we had to enter both the shipping and billing addresses even though they were the same. In the new UI we would like a button that allowed us to tell the OMS that the addresses are the same an...
over 2 years ago in OMS - Call Center 1 Future consideration

Be able to link orders and show in the UI

In the new UI we would like to be able to manually create an order and then link it to the original order so that is shows in the Order Summary screen as linked orders.
over 2 years ago in OMS - Call Center 1 Future consideration

Onboard a new store

A Corporate Store Planner should be able to onboard a new store or close an existing store. There should be a way for this person to go through a checklist of activities in some user interface to validate setup as relevant e.g. location setup, ded...
almost 5 years ago in Store Engagement 0 Future consideration

Ability to manage store associate user accounts

Store Manager should be able to create/update users with associate roles in their store e.g when a new associate is hired or leaves. Also, a Corporate Store Manager should be able to create update users for any store with any role
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Store Replenishment

As a store manager/planner, I could go through the store during the course of day and add items to my list via scan or manual entry. I could create multiple such lists. I could submit these lists for replenishment. This internally could directly g...
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Improvements in Blind Returns

Be able to process a blind return however, larger amount may require a manager override Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in) Exchange order with blind return items where cr...
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Quick Button to search a customer's Order History

In the new UI we would like a button that allows the user to click a single button and find the customer's order history. This should show all of the customer's orders in the order search screen.
over 2 years ago in OMS - Call Center 3 Future consideration

Implement Secure UDP for Connect Direct File Agent

Our internal security standards want all traffic to be encrypted. Currently, File Agent uses standard UDP (SNMP) to send messages to Control Center. The goal is to have this traffic encrypted. We are being told that in a couple years the PCI DSS s...
over 2 years ago in Sterling Connect:Direct / Security 2 Future consideration

Queued Process Monitor needs to be updated

There are instances where the queued process monitor shows processes that are sometimes days old. There should be a way to ensure that processes in the Queued Processes are actually running.
almost 5 years ago in Sterling Control Center Monitor / Performance / Usability 0 Future consideration

Have OMS Events publish JSON in addition to XML

Today Events in OMS only publish XML, it requires a translation to JSON before they can be consumed by external systems
almost 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

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