IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 155 of 2955

Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender.

Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender. We had requirement to add new payment method on return since it was requirement to refund to a new tender on return . Currentl...
over 7 years ago in Call Center 0 Planned for future release

Reorganize the catalog in Call Center

When we load a catalog to Sterling, the items are not in the correct size order, but there is no way to manually reorder or set up a customization to organize these sizes. Therefore, when a user is trying to select a size they have to look through...
almost 4 years ago in Call Center 5 Functionality already exists

Add Fields to Order Hub (reference, referenceType, lineReference, segment, segmentType)

We would like to have the option to view the following fields in Order Hub: reference, referenceType, lineReference, segment, segmentType.
almost 4 years ago in Inventory Visibility 1 Functionality already exists

GTIN based Inventory Availability and Scheduling in OMS CoC and Inventory Visibility

For our current client, inventory items are uniquely identified using UPCs(not to be confused with UPC in generic sense) and not SKUs, while the selling catalog identifies items using SKUs. These UPCs can change every year for the same item. For e...
almost 4 years ago in Inventory Visibility 0 Planned for future release

Trigger SupplyChange Event based on change in timestamp in addition to quantity change

Currently, IV triggers supply change event for an item only when there is an update to supply bucket quantity. To make the event updates robust, we need capability to generate the events on the change of timestamps.
about 4 years ago in Inventory Visibility 2 Not under consideration

BUG : Sterling call center is not loading change Payment method screen from order summary screen

Sterling call center is not loading change Payment method screen from order summary screen PMR# : TS005936810
over 4 years ago in Call Center 0 Not under consideration

Batch assignment of transactions (esp returns) for agent ownership, review

The idea is three part: 1) Provide UI to allow for manual bulk assignment of tasks to individual customer care agents for work-down. 2) Allow for direct assignment/ownership of transactions/shipments to a given customer care agent, regardless of t...
over 4 years ago in Call Center 2 Future consideration

Implement old IBM computers in every school in Africa

Micro-Recyc-Coopération is a social economy and international cooperation organization active since 2003 based in Montreal (Quebec-Canada). The mandate of our activity is to computerize educational establishments in the South and to raise public a...
almost 5 years ago in Inventory Visibility 0 Not under consideration

Managing IV connections

Safestart properties file is used internally by the product to connect to IV. Since it is not exposed to outside world, there is no way to read the values from custom code. If there is a way to read this properties file from the custom code, it wo...
almost 5 years ago in Inventory Visibility 0 Not under consideration

Call Center Return Creation Screen

When creating returns off large Orders, there are some screens where line selection is tedious because user has to scroll up and down to pick matching lines. This was explained to IBM's Design UX team during a design workshop/walkthrough. It is a ...
about 5 years ago in Call Center 0 Future consideration

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